Privacy Policy

General conditions for the provision of the Service

Cafés The Antillas Campos is responsible for any breakage or damage of the product provided the client can prove that the damage was caused before the product was delivered. In the event that the product does not match the requested Cafés The Antillas Campos is responsible for the return of the amount.

DAMAGES AND LOSSES: In the event that in the transport the shipment has suffered any damage or loss attributable to Cafés the Antilles – Fields or to companies that have to actually execute the transport, the client can decide between return to generate the shipment or the refund of the amount . Claims

Claims

In the event that the shipment in the transport suffered damages or losses and these were manifest, THE CLIENT must communicate in writing their reservations to Cafés As Antillas Campos at the time of delivery of the shipment to destination. If they were not manifest, the reservations must be made within the following 7 calendar days for delivery. In case of delay, written reservations must be made within 21 calendar days from the delivery of the product. Any claim made outside the mentioned deadlines will not be accepted or when the obligations that the present contract imposes do not have previously been fulfilled by the SENDER.

Shipment delivery to destination

Delivery of the shipment will be made at the address indicated as the destination. The same will be understood when the person who is in that address accepts to collect the shipment, whether or not the recipient in the delivery note. Whenever requested by the SENDER, Las Antillas Campos will provide the delivery information by means of a communication of the name of the recipient of the consignment and of the date of the date and time of the delivery.

Protection of personal data

Cafés Las Antillas Campos, with registered address at Ctra de Vigo, 78 · 32001 – Outariz (Ourense) will be responsible for handling the data for the aforementioned purposes.

The customer may exercise their rights of access, rectification, cancellation and opposition by sending an email to the address info@cafescafes.com, or by letter sent to Cafés Las Antillas – Campos, to the postal address indicated above, Approaching a copy of your ID or passport.

The personal data that you provide us as a CLIENT, will be included in a file owned and held by Cafés Las Antillas.

Cafés Lanas Antillas Campos guarantees confidentiality of the data received in accordance with Organic Law 15/1999, of December 13, on the protection of personal data.